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4.8Out of 132 Reviews

All your PMU Needs!

All your PMU Needs!


    Shipping & Returns

    Shipments
    We do our best to deliver the order to you as soon as possible. We try to ship orders placed on working days before 4:00 PM within 72 hours. However, we are not always able to fulfill this, sometimes products are not in stock and the delivery of your order may take a little longer. If, for whatever reason, we do not meet this delivery time, we will of course inform you as soon as possible.

    The stated prices do not include shipping costs. The shipping costs are:
    € 5.95 for orders under € 100
    Free for orders from € 100, -

    Delivery is via the postman or parcel deliverer of DPD or PostNL. In general, delivery will take place the next working day between 9:00 AM and 6:00 PM. Unfortunately, we cannot guarantee the time of delivery. Please contact the relevant parcel deliverer for this.

    Return Policy
    Do you want to return a product? You have the right to cancel your order up to 14 days after receipt, stating the reason. It is important that you provide an explanation about your return. Only unopened products in their original condition and in their original packaging can be returned. Report this to [email protected] within 24 hours. Use the option 'My Tickets'.

    After cancellation you have another 14 days to return your product. You will then be credited with the full purchase amount. Only the shipping costs for return are for your own account. If you make use of your right of withdrawal, the product will be returned to PMU Needs with all accessories supplied and - if reasonably possible - in its original condition and packaging. To exercise this right, you can contact us at [email protected] We will then refund the purchase amount due within 14 days after registering your return, provided that the product has already been returned in good order.

    A few more important points:

    If you have received products that you have not ordered, please leave the packaging intact. An unwanted product that is nevertheless used or whose lid or security seal has been broken cannot be returned.
    If the package has been opened and it appears that this was not the desired product, the product cannot be exchanged. So be careful when placing your order.
    As a customer you are responsible for the shipping and packaging costs of the returned goods.
    PMU Needs is not responsible for packages that are lost during transport to us. We recommend sending the package by registered mail with Track & Trace.
    As soon as the package has been received in good order, the purchase amount will be credited. This will take place within 14 days after receipt of the return shipment. Keep the return receipt until the purchase amount has been refunded.


    Right of withdrawal
    You have the right to cancel your order up to 14 days after receipt without giving any reason. After cancellation you have another 14 days to return your product. You will then be credited with the full purchase amount. Only the shipping costs for return are for your own account. These costs are approximately 7.25 per package, consult the website of your carrier for the exact rates. If you make use of your right of withdrawal, the product will be returned to PMU Needs with all accessories supplied and - if reasonably possible - in its original condition and packaging. To exercise this right, you can contact us at [email protected] We will then refund the purchase amount due within 14 days after registering your return, provided that the product has already been returned in good order.
    Right of withdrawal lapses for all articles if the seal is broken for hygiene reasons.

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